'I think it's going to be mandated that these vendor companies and their customers be on the hook for auditing that data,' she said. Meister believes that AI vendors and customers may be subjected to requirements similar to safety checks now conducted on automobiles. 1 issue, as we move into 2020, is using AI in an ethical and responsible manner and proving it,' said Jeanne Meister, a founding partner at Future Workplace, a consultancy, in an interview with. Indeed, Josh Bersin, an independent analyst, called AI a 'core component of HR.' But the technology is also bringing unresolved questions about its ethics and potential for bias. Hilton reviews how the responses align 'with an algorithm that we have designed and continue to tweak,' Smart said.ĪI - how to buy it, deploy it and benefit from it - is a leading topic at the HR Tech conference. Hilton is using HireVue's video interviewing technology, which analyzes how a candidate answers a question, as well as microexpressions or rapid facial expressions that take place in a fraction of a second. The hiring algorithms have delivered major benefits, including reduced recruiting cost and faster time to hire, thanks to automation, Smart said at the HR Technology Conference & Expo. One job posting was for 1,200 positions it received more than 30,000 applicants, according to Sarah Smart, vice president of global recruitment at Hilton. Hilton hires call center jobs in large numbers, particularly around the holidays.

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