It will then show an xbox, say what model it is, and in my case it says my warranty is expired. Input this in the space provided, and then click finish or whatever it says. Look on the back of yours, above the scan bar is your Serial Number. Now sign in using your Windows Live ID and then somewhere it will say to register your Console. Go to | Home and roll over Support and then click, Check Repair Status. Here is what I learned:įirst, check to see if you still have warranty.

Haha, I just had this problem little over a week ago and made a thread about it. When they do, I'll edit it onto this post. Hopefully Microsoft post a full guide on the problem and the solution. For some reason this is happening a lot recently. If that doesn't work them I'm sorry, I don't know what else to suggest. For me, that didn't work, but what did work was turning the 360 upright. Clean any dirt and dust off, leave for 10 - 30 mins. Microsoft aren't that helpful, they give you the same ol' solution, Disconnect everything, Including the hard drive. Its pretty serious because if your past you one year warranty, then theres a chance you might have to cough up some cash. Thing s damaged or/and it doesn't recognise the disc. After hours of trying I finally found a solution. just like you, my xbox was fine but I just got home with Resident evil 5 and it would say 'open tray' I tried with many games but none would work. Conincidently enough I had the same problem recently, I sent a message to all my friends and only got a couple of replies.

Xbox cleaning disk